Step
1: browse through our site
and when you find an item you would like to purchase simply click the button
for that item.
Items
with different variations, or multiple items pictured together have ain
front of them. Just click the box to mark the item or items you want and
then click the button
to add the selected items to your shopping cart.
To
view or change the contents of your shopping cart at any time, click
button on the bottom of the navigation menu on the left side of each page.
No information is transmitted until you make your final check out, so you
may add or remove items at any time while browsing.
Step
2: When you're all done
shopping click the button,
and follow the directions on the screen. You can cancel your order at any
time.
Shipping
Options:
Wildwood Farms currently
offers the following shipping methods via UPS: •
UPS Ground (USA)
•
UPS
Canada Ground Standard
Shipping
Policy:
• All
in-stock orders will be processed and shipped within 48 hours. Most UPS
ground orders (within the continental U.S.) will be received within 7 -
10 business days.
In the event that we are out
of stock on an item, we will notify you via e-mail.
• Customers'
credit cards are not charged until the product has been shipped.
If a check is used for payment, the product will ship as soon as
the bank has cleared the check.
Payment
Options:
The following payment options
are available when you check out:
By credit card online:
The order is shipped to the cardholders address.
Gift order by credit card online:
Your order is shipped to a different address than the card holders
By credit card using FAX:
(Printer & Fax machine required.) Your order information is displayed
on a page that you can print and fax to us at (815)589-4286 be sure to
include your credit card information.
By check/money order via U.S.
Postal Service: Your order information is displayed on a page that
you can print and mail along with your check or money order. (printer required)
By credit card via U.S. Postal
Service: Your order information is displayed on a page that you can
print and send to us along with your credit card information.
Order by phone: Call us
at (815)589-3366 between the hours of 8:30am and 5:00pm CST Monday through
Friday. Have you product numbers ready.
We accept
and
Security
Wildwood Farms, Inc.
uses the shopping cart services of Americart™
Secure Commerce Servers . All orders placed on this site are transmitted
through a Secure Socket Layer (SSL), the most advanced technology available.
When your order is placed, Americarts™ Servers encrypt all the information
you submit to prevent anyone viewing it while it's in transit. To take
advantage of secure shopping, you must have an SSL compatible browser,
such as Netscape Navigator or Microsoft Internet Explorer.
Furthermore:
Neither Americart nor Wildwood Farms stores your credit card number anywhere.
Privacy
Wildwood
Farms, Inc. Does
not share or sell customer information of any kind with any third party.
Returns:
We want you to be totally satisfied
with your purchase from us. If you are not, just return it to us within
30 days of your purchase, and will refund your money or give you an exchange...whichever
you prefer. We have been in business for over 16 years, and have built
our reputation on great service. If you are not pleased with your purchase,
we will do everything we can to make it right!
•
Returned
items must be in re-saleable condition and include all original packaging.
When returning or exchanging an item, please call us at (815) 589-3366
during our regular business hours for a Return Merchandise Authorization
(RMA) code. For your protection, you may wish to send your return via UPS
or insured parcel post. Please send all returns to:
IMPORTANT:
Please include the RMA code on the label (as shown above)
•
Wildwood Farms cannot pay for return shipping charges, or credit shipping
charges already paid, unless we have made a shipping error, or the
item is delivered damaged. All returns, including any
credits applied for return
shipping charges, will be credited to your Mastercard or Visa card. If
you have paid by check, a refund check will be issued to you. We will make
every effort to process returned items within 7-10 business days. Please
note that it may take 1-2 billing cycles for your bank to post the credit
to your statement
Contact
Wildwood Farms
When
you're visiting Illinois, stop in and see us!
You're
always welcome.
Wildwood
Farms Factory Outlet Store is located at
1011
22nd. Ave. in Fulton, IL.
We're
Right on the mighty Mississippi River. For
a map